{
  "organization": "AI Receptionist Agency",
  "website": "https://ai-receptionist.agency",
  "last_updated": "2026-05-31",
  "faqs": [
    {
      "id": 1,
      "question": "What is an AI Receptionist?",
      "answer": "An AI Receptionist is an automated phone answering service powered by artificial intelligence. It answers every inbound call 24/7, speaks the caller's language, books appointments, qualifies leads, sends SMS follow-ups, and routes calls to the right person — without any human involvement.",
      "category": "general"
    },
    {
      "id": 2,
      "question": "How much does it cost?",
      "answer": "Plans start at €297/month (Starter), €497/month (Pro), and €997/month (Enterprise). A free 7-day trial is available with no credit card required. Luxembourg businesses can receive 70% of costs covered by the government Digitalisierungsbonus grant, reducing the Pro plan to ~€149/month net.",
      "category": "pricing"
    },
    {
      "id": 3,
      "question": "Is there a free trial?",
      "answer": "Yes. A free 7-day trial is available with no credit card required and no commitment. Start at https://app.ai-receptionist.agency/client-trial",
      "category": "trial"
    },
    {
      "id": 4,
      "question": "How do I buy or subscribe?",
      "answer": "Visit https://ai-receptionist.agency/pricing to compare plans and subscribe. Payment is processed securely via Stripe. After checkout you receive an onboarding email and the AI receptionist goes live within 24 hours of the onboarding call.",
      "category": "purchasing"
    },
    {
      "id": 5,
      "question": "What happens after I sign up?",
      "answer": "1) You receive a welcome/onboarding email immediately. 2) Day 1: Onboarding call is scheduled. 3) The AI is configured to your business (scripts, calendar, languages). 4) Day 3: Training tips email. 5) Day 7: Optimization review. The AI receptionist is live within 24 hours of the onboarding call.",
      "category": "onboarding"
    },
    {
      "id": 6,
      "question": "How many languages does it support?",
      "answer": "38+ languages including English, French, German, Arabic, Portuguese, Spanish, Italian, Dutch, Luxembourgish, Mandarin, Russian, Japanese, Korean, Hindi, Turkish, Polish, and more. The AI automatically detects the caller's language and responds accordingly.",
      "category": "features"
    },
    {
      "id": 7,
      "question": "Can the AI book appointments automatically?",
      "answer": "Yes. The AI checks real-time availability and books appointments directly into Google Calendar, Outlook, or Calendly during the call — without any human involvement or back-and-forth.",
      "category": "features"
    },
    {
      "id": 8,
      "question": "Does it work after hours and on weekends?",
      "answer": "Yes. The AI is available 24/7/365 — including nights, weekends, and holidays. It never misses a call.",
      "category": "features"
    },
    {
      "id": 9,
      "question": "Can it transfer calls to a human?",
      "answer": "Yes. The AI can perform live call transfers to human agents with smart hold functionality. Available on Pro and Enterprise plans.",
      "category": "features"
    },
    {
      "id": 10,
      "question": "What is voice cloning?",
      "answer": "Voice cloning allows the AI receptionist to sound exactly like the business owner or a team member rather than a generic AI voice. Available on the Enterprise plan.",
      "category": "features"
    },
    {
      "id": 11,
      "question": "What is the Luxembourg SME AI Grant?",
      "answer": "Luxembourg businesses (commercial or craft permit holders) can receive up to 70% of the total AI Receptionist cost covered by the government's Digitalisierungsbonus programme. This reduces the Pro plan to approximately €149/month net. More info at https://ai-receptionist.agency/luxembourg-grant",
      "category": "luxembourg"
    },
    {
      "id": 12,
      "question": "Which industries does it serve?",
      "answer": "Real estate agencies, medical clinics, dental offices, law firms, notaries, hotels, restaurants, salons, spas, home services (plumbing, HVAC), education centers, and general SMEs.",
      "category": "industries"
    },
    {
      "id": 13,
      "question": "How is the AI trained on my business?",
      "answer": "During onboarding, the team trains the AI on your specific services, products, FAQs, call scripts, and business rules. For Enterprise, full custom AI training and personalization is included.",
      "category": "onboarding"
    },
    {
      "id": 14,
      "question": "Can it handle multiple agents or locations?",
      "answer": "Yes. Multi-agent call routing and multi-location support are available on the Enterprise plan. The AI routes callers to the right agent based on property type, location, language, or other criteria.",
      "category": "features"
    },
    {
      "id": 15,
      "question": "Is there an affiliate program?",
      "answer": "Yes. Affiliates earn 50% commission on the first payment and 25% recurring monthly commission on every subscription they refer — with no earnings cap. Monthly payouts. Sign up at https://affiliates.ai-receptionist.agency",
      "category": "affiliates"
    },
    {
      "id": 16,
      "question": "What CRM systems does it integrate with?",
      "answer": "The AI Receptionist integrates with popular CRM systems via API and Zapier. Basic CRM integration is available on Pro; advanced CRM integration with full API access is available on Enterprise.",
      "category": "integrations"
    },
    {
      "id": 17,
      "question": "Does it send SMS messages?",
      "answer": "Yes. The AI sends automated SMS follow-ups, appointment confirmations, and reminders. SMS automation is included on all plans with credits included per month.",
      "category": "features"
    },
    {
      "id": 18,
      "question": "What are call credits and SMS credits?",
      "answer": "Call credits are minutes of AI call time included per month. SMS credits are the number of text messages included per month. Starter: 100/100. Pro: 200/200. Enterprise: 500/500. Overages are billed at €0.15–0.25/min and €0.03–0.05/SMS depending on plan.",
      "category": "pricing"
    },
    {
      "id": 19,
      "question": "How long does setup take?",
      "answer": "The AI receptionist goes live within 24 hours of the onboarding call. Total time from signup to live: typically 1–2 business days.",
      "category": "onboarding"
    },
    {
      "id": 20,
      "question": "What is the contact information?",
      "answer": "Email: hello@ai-receptionist.agency | Phone: +352 27 63 36 67 | Website: https://ai-receptionist.agency | Headquarters: Luxembourg, EU",
      "category": "general"
    }
  ]
}